Assertiveness is a form of communication that is learned and trained. And for that you have to know all the assertive basic rights. Let’s see some.
You are in the supermarket queuing at the cash register to pay, when suddenly someone sneaks in and… At that moment, although you get very angry, you do not dare to say anything because you do not start a confrontation.
Nine tips that will help you to communicate assertively in your appointments.
Cultural traits which impact on business leadership.