The management of total quality is a fundamental concept in all parts of a company, since it is responsible for analyzing the good quality of what is offered in the business and ensures the good work of the organization.
The quality department is the team that is responsible for implementing the ISO 9001 standard or other standards, depending on the industrial sector. This establishes the parameters for the implementation of a Quality Management System.
Continuous improvement has difficult beginnings, overcoming resistance to change is a key challenge for organizations that embark on improving their processes.
8D is a Systematic methodology to identify, correct and eliminate problems. 8D means 8 Disciplines (8 steps + Discipline = 8D), which allows developing competitive advantages by quickly and effectively solving problems.
Digitalization is an inevitable and unstoppable process with the appearance of new digital competitors and the change of consumer habits.
The role of the Digital Director or Chief Digital Officer (CDO) is still very unknown to most companies. The main mission is that of the digital transformation that has its roots in the strategy management and the change of the company.
The technology drives important changes in the tourism sector and puts the focus on promoting a new user experience through services that, until very recently, they did not even imagine.
BPM can be defined as a discipline or disciplined approach oriented to business processes, but with an integral approach between processes, people and information technologies.
Much has been said about the role of psychology in advertising, but there are certain myths that Peter Pratt tries to clarify.
When we are sure that we can convince everybody, we are placing themselves on the path of failure.
Being better people every day means constantly changing our behavior, of course these changes must occur in negative behaviors or actions that despite being good can even be better.
We will offer you the answers and a series of tools that will be of great help to you to be every day more effective in your task.
The styles of leadership are many and varied, but there are some who forged great names throughout history and who still today are the object of study and example. Why not dedicate a bit of time to learn the most important ones?
Being able to unify a group of people towards a common goal will give the exact measure of the capacity and performance to obtain the proposed goals.
Do you know what extraordinary leadership is? Undoubtedly, it is one of the most acclaimed figures that has appeared in the world of management, and we owe it to psychometrist Joseph Folkman and human resources expert Jack Zenger.
A good leader does not treat the same way an employee who has just joined a company compared to a worker with years of experience within the company.
The autocratic leadership is the one defenestrated management style of the 21st century, in the interests of a more democratic and horizontal direction, but there are occasions in which a more authoritarian administration is the most valid option.
The vast majority of problems that arise in organizations is rooted in an absence of social intelligence in the company, from a demotivated worker because his superior exercises an autocratic style of leadership to a failure in the assembly line caused by a lack of communication among professionals.