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Lean

The 5 Pillars of Statistical Process Control (SPC)

The Statistical Process Control is a quality control technique that was born almost a century ago through the hands-on research of Walter A. Shewhart, physicist and engineer at the time employed by the company Western Electric.

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Definition of Process Capacity

The concept of capability refers to the width of the Gauss’ Bell that characterizes it. In a capacity study, the width of the normal distribution obtained (what we call the Process Voice) is compared with the limits of tolerances (the Voice of the Client).

5 Tools for Process Improvement

There are countless support tools for the improvement of processes in their different areas: analysis of problems, generation and organization of ideas or representation of processes or workflows.