Experts say that popular leaders – who apply modern theories of emotional intelligence – report benefits to all parties: they reduce employee stress and the company gains competitiveness. Bosses who are close together increase motivation and directly impact employee performance, increasing it by up to 35%.
Therefore, there is no excuse for not becoming a good boss, or at least try, especially if you take into account that 72% of the managers in Spain leave the company because of the poor relationship with their bosses.
“It is clear that bosses are no longer what they were. In the last century the boss was by definition a person who knew how to command, order and persecute everyone to make sure that the work was done as he had decided.”
Today, the role of the boss has become that of a leader. Someone who should guide his people by motivating and teaching them. To send does not require company, but to lead yes. The results are demonstrable: more motivated and responsible employees, working in a more profitable company.
But how to become a popular boss?
Experts have prepared the following recommendations:
- Dedicate yourself to your people. Service attitude is very important: the boss serves the group, and not the other way around, this is the key to trust. But above all, you must love your people, you can not conceive a leader who does not love those who trust him.
- A boss must be, and seem, a person concerned about the company and its workers. It is convenient that it generates a climate of confidence so that people do not fear to express their opinions and share their ideas with him. Although it is also important that employees receive the necessary training to offer the best possible performance.
- Good atmosphere. It is convenient to study in which environment managers and employees can work effectively and comfortably, both individually and collectively. And establish mechanisms that allow a fluid communication with the personnel.
- Direct with authority. When you have to give an order, the content is much more important than the way you transmit it. Consequently, if you have made a decision according to the rest of the team, it is not logical that after you try to convince him. Having to say is an order! It is a sign that there are problems. Therefore, before ordering anything, be clear about your needs. If you do, your voice and your gestures will reflect it. Ask the staff if you have any objection to be able to root out the problem.
- The value of coherence. Show consistency in the exercise of your authority so that people trust you and respect you. In this way you will avoid misunderstandings and reduce the danger of generating grudges or winning enmities. Being consistent does not mean being too permissive with the template. As long as you are honest, direct and fair to others, they will gladly accept your authority, even in difficult times or high stress.
KNOW HOW TO COMMUNICATE
Being a boss means being a good communicator: to reach others, to rebound with your message, to draw a feedback channel, basic to understand each other. It is about eliminating the hierarchical barriers in the team so that everyone understands the messages without difficulty.
- Open communication channels. Communicate the message personally whenever possible, this way you will make sure that it has been understood. Also, to make sure that your orders have been executed correctly, try to reach all levels. Spend as much time as you can with the staff and make it clear that you are willing to listen to their suggestions and, even more important, to answer them. Remember that good ideas are not the leader’s power but can come from any other person. Taking advantage of the knowledge that each member has of its mission can be an invaluable help.
- Open doors. Do not hide behind the closed door of a private office and encourage communication. Facilitate relationships among your team members by arranging the office so that they can meet and exchange impressions. A diaphanous office favors much more communication than an office closed with square tables. And it is always advisable to have round tables in quiet areas to hold meetings.
- The key is to find the right balance between ease of work and efficiency. To facilitate the exchange of ideas, some large American businessmen have changed the executive offices for offices to the public. However, in Germany and Great Britain they prefer executive offices for reasons of prestige, although they remain fluid in communication.
- Direct with transparency. A transparent address carries regular exchange of information between the leader and team members. Strategies and problems are discussed freely and all members make proposals. As a result, a positive and stimulating work environment is generated: the staff feels involved in the decision making process because their opinions are taken into account. But it is also positive for the boss, who in this way keeps abreast of what happens and knows at all times what the problems may be.
11 tips to start applying them tomorrow
This is not a catalog of good intentions. From the experience of many managers and experts in leadership, it is possible to extract a series of recommendations that can be put into practice in day to day work without great difficulties.
1. Fun against stress
Creating an energy environment in the company helps to become a beloved boss. You do not have to have long faces to get to work to the maximum and in an efficient way. Laughter is therapeutic, healthy and contagious. Taking into account the staggering costs associated with stress, one of your obligations [to the boss] is to prevent your employees or any other member of the organization from being subjected to stressful situations. Once a week, ask your employees to do something different so that they relax.
2. Try not to feel offended
When other people make rude comments in a deliberate or unnoticed way, you are faced with two alternatives: feeling deeply hurt and consequently mentally debilitated, or completely ignoring them, even laughing at the circumstances and experiencing greater vital energy.
3. Motivate with praise
Praise is useful as an element of motivation and should be done when a person has made an effort, has achieved something new, has been helpful or simply deserves it. The fact that an employee is paid for performing a certain task does not mean that doing it well is only part of his responsibility. We all know how nice it is for a boss we respect to praise us sincerely.
4. Explain your decisions about promotions
Consider the feelings of the rest of the staff when promoting someone. Try to explain to those affected why you think the selected candidate was the ideal, and remind them that there will be new opportunities. If someone expresses their reservations, find out the reasons.
5. Listen to the staff
An optimal working environment can be achieved if the manager maintains good communication with the staff. If you show that you listen to them and that you value their opinions, the staff will speak frankly and without fear. Take advantage of informal conversations, either individually or in groups, to showcase this receptive ability. Make clear that even negative criticism is useful because it serves to improve.
6. Look for consensus
It is necessary to take, whenever possible, consensual decisions. Discussing a problem with some collaborators and studying together the different alternatives is often the best way to prepare a decision. Ask your collaborators to not hesitate to present their opinions and always keep them in mind.
7. Give the team more freedom
It is important to give the team as much freedom as possible, assigning them complete tasks and letting them apply their own methods, while making suggestions to improve their work. In this way you will allow them to exploit all their talent. Let them think freely so that they can take advantage of their capacity for reflection.
8. Earn your trust
A leader must demonstrate again and again, with deeds and words, that he is trustworthy. Even so, there will always be those who believe that it has a hidden face and that if it gives confidence it is, in reality, to dispose of its people and take advantage of it.
9. Take care of your people
As a boss, your first duty is to take care of your people, guarantee the best possible working conditions and devote the necessary attention to reasonable proposals for changes or improvements. In addition, you must monitor the welfare of the staff. Make exceptions to help a member in difficulty and act immediately if you detect a problem. Your goal should be to prevent problems from getting worse: ask, and if there is a problem, intervene.
10. Celebrate successes
Good results provide confidence to the staff. To consolidate this trust, celebrate personal or global successes through presentations, awards or other systems. If someone makes a mistake, you have to let them know without bitterness, because committed workers are already self-demanding enough.
11. Offers support
The best support that can be offered costs nothing and is psychological: loyalty. But if you want people to be loyal, start with yourself. If an employee has problems, help him. But remember that material support is also vital. Provide your team with the means and resources so they can improve onYour work is your obligation.