Being always connected and available should be one of the priorities of any current company, we live in a world in which an hour of in-operation costs a company millions of dollars. In the world, non-availability generates costs of up to 16 million dollars per year, according to Veeam data.
Today there is the concept of Always-On companies, businesses that are characterized by being in operations 24/7 and having a 100% availability; These companies add value to their brand by guaranteeing the availability of their services, reason that creates brand identity and also loyalty of their consumers.
That a service is not available in time and form generates losses, however, it is all that involves the lack of operation which in the long run will affect more to the functioning of the organization.
First, if your company stops operating, no matter what the reason, the user who expects the service will lose interest and confidence in the brand, which is why you could simply look for alternatives in the competition, then by mere work of retention 24/7 availability is a necessity and not a privilege.
It is simple to say that a company must be available all the time, but this is more complicated to put into practice; first of all, the site would require a robust server that supports it in the event of an overflow of information in its absence, of a cloud service, ideal to ensure availability 24/7 thanks to its scalability.
Staying always online is also a major challenge for the security area, for example, most of the interruptions in government sites are due to DDos or Denial of Service Attacks, which consist of a certain number of machines running a script that saturates the receiving server and contributes to its subsequent fall.
Denial of service attacks are especially difficult to prevent, this is due to its nature that often prevents differentiate real users from running auto scripts, however, there is currently additional network infrastructure that improves visibility and allows to act with greater promptness before these mishaps.
Being an Always-On business is not a simple task and much less economical, but it is an imperative need of any business to guarantee its future life. The world in which we live is moving fast, so it is important to react equally quickly to a crisis and ensure users are available whenever necessary.