Robotic Process Automation. How will future jobs be?

Not many years ago, it was not difficult to find movies and series that fantasized about what would happen in 2018 in which the world was dominated by Robots. In the best case, it was a process automation, so that they were limited to doing the work that until then we humans did. We will leave the genre in which the robots end up dominating the world, which in this case does not concern us.

The boom of Robotic Process Automation has arrived

What until a few years ago was a fantasy, it is now a reality named Robotic Process Automation (RPA). These progressive advances are only the beginning, a recent study states that the true explosion of the RPA will occur in the next 5 years.

According to a study, 53% of the companies surveyed are already involved in RPA processes, and 19% of those that have not done so, say they will start in 2018.

Although it is obvious that increasing productivity and reducing expenses, is the most obvious and visible part of the automation of business processes, this is just the top of the Iceberg, since this will affect the employees’ talent management and development.

Does the RPA suppose the disappearance of jobs?

Have you heard about Big Data? Artificial intelligence? or even STAR, the robotic surgeon? Exactly

It is true that the new generations have it easier to face this new reality, since they have grown up in an environment, where digitalization and new information technologies are present. Not only they are aware of the importance of having digital skills to be able to face the world of work, but many of them possess them in an innate way, without practically being aware of them.

What about the people who are doing the work that will imminently be executed by robots? This is where the talent management and development processes of HR departments come in. This is undoubtedly a great opportunity to evaluate the talent of employees who, until now, had been carrying out mechanical work. It is obvious that jobs will disappear, but we must not forget that machines are not created from nothing…

New Technologies versus New Jobs

“The Robotic Process Automation will destroy jobs, but according to recent studies, the proportion of job creation versus job destruction will be much higher.”

Technologies such as Artificial Intelligence, will be responsible for performing tasks that up to this point were made by humans. Which means that technologies such as AI will be of great help in the automation of processes, but also in improving the daily life of workers. These will not only reduce the workload of employees, but will endow them with powers unthinkable until now. So it will significantly increase their productivity and their jobs will not disappear.

Human Resources and Robotic Process Automation

One of the key pieces for the processes of integration of new technologies in companies are the HR (Human Resources) departments. The first communication step depends on them. They need to be honest with the worker and subtract the initial drama that may entail seeing your job endangered by the emergence of technologies such as Artificial Intelligence or process automation.

In addition to the importance of communication and transparency when transmitting this information, the evaluation of the skills of the personnel is fundamental for the success of the companies. There a lot of companies that are carrying out exhaustive processes of evaluation of the employees’ competencies, so that they can receive specific training, in tasks, that despite being able to perform correctly, until that moment they were not performing.

Although training and transparency in communication with the employee are essential for these processes to be carried out, it is also important to convey that all changes involve an effort to move forward positively. This implies an implication greater by workers who are, directly or indirectly, affected by the automation of their functions. This is achieved with a good strategy of motivation and leadership, which at the same time are also tasks that will continue without being able to make the machines.

Find out more about RPA within the following video: